Frequently asked questions

We ship within the US and internationally. Shipping costs are calculated at checkout. For international orders, customs and duty charges may apply; they're set by your country and paid on delivery.

Orders are processed within 24–72 hours. Ground delivery takes 3–8 business days, and faster UPS and USPS options are available at checkout.

Shipping is calculated at checkout, based on your address and the delivery speed you choose.

Email hello@feelnoen.com as soon as you can with your order number. Because orders are processed within 24–72 hours, we can only change or cancel an order before it ships.

We're sorry. Email hello@feelnoen.com within 5 days of delivery with your order number and a photo, and we'll make it right.

Nile Oil is stocked at goop and at boutiques, spas and stores in New York, the Hamptons, Aspen, Austin and Miami. See Stockists for the full list.

Unopened products in their original packaging can be returned within 14 days of delivery. Email hello@feelnoen.com for an approval code first; your return needs to reach us within 10 days of receiving it. We refund your original payment method within 10 business days of it arriving. Opened products and shipping costs can't be refunded.

A multi-purpose botanical oil for body, hair and play. Blue lotus, moringa, calendula and beta-caryophyllene, the Noén Complex, in a base of jojoba, buriti and castor. Lightweight and quick to absorb, never greasy.

Everywhere: body, hair, hands, face and intimate skin. Massage it into damp skin after bathing, smooth a few drops through the ends of your hair, or use it for massage.

Yes. Nile Oil is dermatologist- and gynecologist-tested. It is not for use with latex condoms or latex barriers, as oils can weaken latex.

It has no added fragrance. The botanicals, especially blue lotus, give it a soft, honeyed scent that fades into the skin.

No. It absorbs quickly and leaves skin soft and glowing.

Yes — it's made for all bodies and all skin.

Dawn is for the day: neroli and bitter orange open bright and green, jasmine and rose bloom at the heart, and frankincense settles underneath. Eros is for the evening: a flicker of bergamot, then blue lotus and dark resins, settling into sandalwood, vanilla and amber. Many people wear Dawn by day and Eros at night, or layer the two.

Roll onto pulse points: wrists, collarbones, behind the ears. For a longer wear, massage Nile Oil into damp skin first; the scent settles over it and wears closer.

Because they're alcohol-free, they sit close to the skin rather than projecting. Reapply through the day — the rollerball is made to carry with you.

Patch test before first use and stop if irritation occurs. For external use only. Avoid the eyes and intimate mucous membranes.

Yes — 100% natural and 98.9% organic. Full ingredients are listed on each product page.

Store in a cool, dry place, away from heat and direct sunlight.

In small batches in New York.

Email hello@feelnoen.com or use the contact form, and we'll get back to you as soon as we can.

Email hello@feelnoen.com with 'Press' in the subject line.

Email hello@feelnoen.com with 'Wholesale' in the subject line and tell us about your space.

Email hello@feelnoen.com with 'Collaboration' in the subject line.